01
Introduction
ppn88 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every individual who accesses the ppn88 website at https://ppn88.cam. This Privacy Policy ("Policy") describes in clear, formal terms the personal data we collect, the purposes for which it is processed, the legal bases that justify that processing and the rights you hold with respect to your information.
This Policy applies to all users of the ppn88 platform regardless of where they access it from within Malaysia, including users in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam and all other Malaysian cities. It applies to data collected through registration, account use, payment transactions, communications and general browsing of the Platform.
By accessing, registering on or continuing to use the ppn88 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to any part of this Policy, you should discontinue your use of the Platform immediately and contact us to request deletion of any personal data we may hold.
ppn88 does not sell personal data to third-party marketers. Data collected through this platform is used solely for the purposes described in this Policy and will not be disclosed to unrelated parties without your consent unless required by applicable law or regulatory obligation.
02
Definitions
The following terms have the meanings set out below throughout this Privacy Policy.
"Personal Data"
Any information that identifies or could reasonably identify a natural person, including name, identity number, email address, payment details and device identifiers.
"Processing"
Any operation performed on personal data, including collection, storage, use, disclosure, modification, retrieval and deletion.
"Data Subject"
The identified or identifiable natural person to whom the personal data relates — in most cases, the registered ppn88 user or website visitor.
"Data Controller"
ppn88, which determines the purposes and means of processing personal data collected through the Platform.
"Third-Party Processor"
An organisation or service provider that processes personal data on behalf of ppn88, subject to a data processing agreement and this Policy.
"Cookies"
Small text files placed on a user's device by the Platform to facilitate session management, preference storage and analytics tracking.
"KYC"
Know Your Customer — the identity verification process requiring documentation such as MyKad, passport or utility bills to confirm user eligibility.
03
Data We Collect
ppn88 collects personal data in a range of categories depending on the nature of your interaction with the Platform. The table below summarises the main categories of data collected and their purpose.
| Data Category |
Examples |
Primary Purpose |
| Identity Data |
Full name, date of birth, MyKad or passport number |
Account registration, KYC verification, age confirmation |
| Contact Data |
Email address, Malaysian phone number, city of residence |
Account communications, support responses, security notifications |
| Financial Data |
Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), DuitNow reference, FPX transaction IDs |
Deposit and withdrawal processing, fraud prevention |
| Verification Data |
Copies of MyKad, driver's licence, passport, proof of address, selfie photographs |
KYC compliance, anti-money-laundering obligations |
| Technical Data |
IP address, browser type, device model, operating system, session timestamps |
Platform security, fraud detection, performance monitoring |
| Usage Data |
Pages viewed, game categories accessed, bet history, session duration |
Responsible gambling monitoring, product improvement, analytics |
| Communications Data |
Support ticket content, live chat transcripts, submitted feedback |
Customer service delivery, complaint resolution, quality review |
| Marketing Preferences |
Opted-in promotion categories, preferred contact channel, language preference |
Personalised communications where consent is given |
04
How Data Is Collected
ppn88 collects personal data through the following mechanisms:
- Direct submission: Information you provide when creating an account, completing KYC verification, making a deposit, requesting a withdrawal or contacting our support team.
- Automated collection: Technical data such as IP addresses, device identifiers and session logs collected automatically each time you access the ppn88 platform.
- Cookies and tracking technologies: Session cookies, analytics pixels and preference storage tools that operate when you browse the Platform. See the Cookies section below for full details.
- Payment processors: Financial data shared with ppn88 by Malaysian payment partners including DuitNow, FPX providers, Maybank, CIMB, Public Bank, RHB and Hong Leong in connection with your deposits and withdrawals.
- Third-party verification services: Identity confirmation data shared by KYC or anti-fraud service providers engaged to support ppn88's compliance obligations.
05
Data Processing & Use
ppn88 processes your personal data for the following specific purposes:
- To create and manage your registered ppn88 account, including authentication and session management.
- To process your deposits and withdrawals through authorised Malaysian payment channels and confirm that payment accounts match your verified identity.
- To comply with Know Your Customer (KYC) requirements, anti-money-laundering obligations and any applicable regulatory requirements.
- To verify that all registered users are aged 21 or above and meet the eligibility requirements set out in our Terms and Conditions.
- To detect, investigate and prevent fraudulent transactions, account abuse, multi-account activity and other prohibited conduct.
- To operate and improve the ppn88 platform, including resolving technical issues, monitoring system performance and prioritising product development.
- To provide customer support and respond to enquiries, complaints and responsible gambling requests in a timely manner.
- To send account-related communications such as payment confirmations, security alerts, Terms and Policy update notices.
- To send marketing communications where you have provided explicit consent, limited to ppn88-related promotions and content.
- To monitor gameplay and spending patterns for responsible gambling purposes, including triggering deposit limit checks or self-exclusion workflows.
ppn88 does not use personal data to make fully automated decisions that produce significant legal effects on users without a human review mechanism in place.
06
Legal Basis for Processing
ppn88 processes personal data under one or more of the following lawful bases depending on the nature of the processing activity:
- Contractual necessity: Processing required to perform the contract between ppn88 and the user, including account management, payment processing and platform access.
- Legal obligation: Processing required to comply with applicable laws, including KYC verification, anti-money-laundering rules and financial reporting requirements.
- Legitimate interests: Processing that serves a genuine operational interest of ppn88, including fraud prevention, platform security, system monitoring and responsible gambling safeguards, where those interests are not overridden by the user's rights.
- Consent: Processing for marketing communications and optional analytics, which is undertaken only where you have given clear, informed and freely withdrawable consent.
07
Data Sharing
ppn88 does not sell, rent or trade your personal data to third-party advertisers or marketing companies. We may share data only in the following limited circumstances:
- Payment service providers: Financial data necessary to process your deposit or withdrawal is shared with your selected Malaysian payment partner, including banks such as Maybank, CIMB, Public Bank, RHB or Hong Leong, or e-wallet operators such as Touch 'n Go eWallet, Boost or GrabPay.
- Identity verification services: KYC documentation may be shared with authorised third-party verification providers engaged to support ppn88's compliance obligations.
- Fraud prevention and security: Technical identifiers and transaction data may be shared with fraud prevention services where suspicious activity has been identified.
- Regulatory and legal authorities: ppn88 may disclose personal data to Malaysian or international regulatory bodies, law enforcement agencies or courts where required by law, court order or legitimate legal process.
- Platform service providers: Hosting, analytics and customer support technology providers who process data solely on ppn88's behalf under binding data processing agreements.
All third-party processors engaged by ppn88 are subject to contractual obligations that prohibit them from using your data for any purpose other than the specific service they are engaged to provide. ppn88 remains responsible for ensuring those obligations are upheld.
08
Data Retention
ppn88 retains personal data only for as long as is necessary for the purposes for which it was collected or as required by applicable law. The following general retention guidelines apply:
- Account data: Retained for the duration of the account relationship and for a minimum period following account closure as required by financial and anti-money-laundering regulations.
- KYC documents: Retained for the period prescribed by applicable regulatory requirements, typically a minimum of five to seven years from the date of collection.
- Payment transaction records: Retained in accordance with applicable financial record-keeping requirements.
- Communications and support records: Retained for a reasonable period to allow resolution of disputes, complaints and follow-up enquiries.
- Marketing consent records: Retained for the period during which consent is active and for a reasonable period thereafter to demonstrate compliance.
Where personal data is no longer required for any retained purpose, it will be securely deleted or anonymised in a manner that prevents reconstruction.
09
Data Security
ppn88 implements appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, destruction, modification or disclosure. These measures include, but are not limited to:
- TLS/SSL encryption applied to all data transmitted between your browser and the ppn88 platform.
- Encryption of sensitive stored data, including identity documents and financial records, at rest.
- Access controls limiting personal data access to authorised personnel who require it for their specific role.
- Regular security assessments of platform infrastructure and third-party service integrations.
- Incident response procedures enabling rapid containment and notification in the event of a data breach.
While ppn88 employs commercially reasonable security practices, no platform or internet transmission is entirely free of risk. Users are also responsible for maintaining the security of their own accounts, including the use of strong passwords and secure devices. You should always access ppn88 via a trusted network and log out after each session on shared devices.
10
Cookies & Tracking
ppn88 uses cookies and similar tracking technologies to support core platform functions and improve the user experience. The following categories of cookies may be used:
- Essential cookies: Strictly necessary for the platform to function, including session authentication, security tokens and login state management. These cannot be disabled without affecting core functionality.
- Preference cookies: Used to remember your language, display and notification preferences across sessions.
- Analytics cookies: Used to collect aggregated, anonymised data about how users navigate the Platform, enabling ppn88 to identify performance issues and improve content quality. These are activated only with your consent.
- Functional cookies: Support enhanced platform features such as saved preferences, recently viewed game categories and responsible gambling limit reminders.
You may configure your browser settings to refuse or delete cookies at any time. Please note that disabling essential cookies may prevent some features of the ppn88 platform from functioning correctly. Most modern browsers provide cookie management tools in their settings or privacy controls menu.
11
User Rights
As a data subject, you hold a set of rights with respect to your personal data held by ppn88. These rights are outlined below. To exercise any of them, please contact us using the details in the Contact section.
👁️
Right of Access
Request a copy of the personal data ppn88 holds about you and information about how it is being processed.
✏️
Right to Rectification
Request correction of any inaccurate or incomplete personal data held in your ppn88 account or records.
🗑️
Right to Erasure
Request deletion of your personal data where there is no longer a lawful basis to retain it, subject to legal retention obligations.
🚫
Right to Restrict Processing
Request that ppn88 limit processing of your data in certain circumstances, such as while a data accuracy dispute is being resolved.
📦
Right to Data Portability
Request a structured, machine-readable copy of personal data you have provided to ppn88, where technically feasible.
🛑
Right to Object
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
ppn88 will respond to all verified data rights requests within a reasonable timeframe. We may need to verify your identity before acting on a request to protect the security of your data and prevent unauthorised access to another person's information.
12
Minors & Age Policy
The ppn88 platform is strictly intended for adults aged 21 years and older. ppn88 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been submitted by an individual under 21, we will take prompt steps to delete that information and terminate the associated account.
21+ requirement: If you are a parent or guardian and believe that a minor has registered on the ppn88 platform or has submitted personal data without your knowledge, please contact us immediately at
[email protected] so that we can investigate and take appropriate action.
Age verification is conducted as part of the KYC process for all registered accounts. Users who cannot demonstrate that they meet the 21+ eligibility requirement will have their account suspended and their data handled in accordance with this Policy's retention and deletion provisions.
13
Cross-Border Transfers
In certain circumstances, personal data collected through the ppn88 platform may be transferred to, stored in or processed by parties located outside of Malaysia. This may occur when ppn88 uses international hosting infrastructure, global payment network providers or third-party technology services operating across multiple jurisdictions.
Where such transfers occur, ppn88 takes steps to ensure that appropriate safeguards are in place to protect your personal data, including contractual protections with receiving parties and, where available, reliance on recognised international data transfer frameworks.
By using the ppn88 platform you acknowledge that your personal data may be transferred internationally in the manner described above and that ppn88 will take reasonable steps to ensure it remains protected during any such transfer.
14
Policy Amendments
ppn88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations or platform features. When material changes are made, the revised Policy will be published on this page with an updated review date, and registered users may be notified directly where the changes affect their rights or the manner in which their data is used.
Continued use of the ppn88 platform following publication of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not agree with the changes, you should cease using the Platform and contact us to request account closure and data deletion in accordance with your rights under this Policy.
15
Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the way ppn88 handles your personal data, please contact our Data and Privacy Team using the details below. We aim to respond to all privacy-related enquiries within five business days.
Website email: [email protected]
All privacy communications should be submitted in English to ensure a prompt, accurate and complete response from our team. When submitting a data rights request, please include your full name, registered email address and a brief description of your request so we can verify your identity efficiently.
For matters relating to account access, deposit queries or responsible gambling tools, please also refer to our
FAQ page and
Responsible Gambling page for practical guidance.